PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s IP address to help us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange a delivery or return, we assume you consent to its use for that specific purpose.

If we ask for your personal information for other reasons, such as marketing, we will request your explicit consent or provide an opportunity to decline.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at:

Email: sales@mountgray.in

Mail:
D-3, HAMPTON BUSINESS PARK, CHANDIGARH ROAD, NEAR
BEST PRICE MARKET, LUDHIANA, LUDHIANA, PUNJAB, 141123

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – WORDPRESS

Our store is hosted on WordPress, which provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored securely through WordPress hosting and databases.

Payment:
If you use a direct payment gateway, your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only as long as necessary to complete the purchase and is then deleted.

For more information, read WordPress’s Terms of Service
or Privacy Policy
.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers may collect, use, or disclose your information only as needed to perform their services.

Some providers, such as payment gateways, have their own privacy policies. We recommend reviewing their policies to understand how your information is handled.

Your information may be subject to laws in other jurisdictions if processed outside your location.

Links:
When clicking links on our store that redirect to other websites, we are not responsible for their privacy practices. We encourage you to review their privacy statements.

SECTION 6 – SECURITY

We implement industry-standard practices to protect your personal information from loss, misuse, or unauthorized access.

Credit card information is encrypted using SSL and AES-256 encryption. While no system is 100% secure, we comply with PCI-DSS requirements and industry standards.

SECTION 7 – COOKIES

We use cookies to improve your experience. You may choose to opt out of cookies.

Cookies we use:

_session_id – sessional, stores session info.

visit – persistent for 30 minutes, tracks visits.

counts number of visits per customer.

cart – persistent for 2 weeks, stores cart contents.

_secure_session_id – sessional, unique token.

storefront_digest – indefinite, verifies password access if shop is protected.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are of legal age in your state or province or have obtained consent from a parent or guardian to allow minors under your supervision to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may modify this privacy policy at any time. Changes take effect immediately upon posting. Material updates will be highlighted on this page.

If our store is acquired or merged, your information may be transferred to the new owners to continue providing services.

QUESTIONS AND CONTACT INFORMATION

For privacy-related inquiries, including accessing, correcting, or deleting your personal information, contact our Privacy Compliance Officer:

Email: sales@mountgray.in

Phone: +91-7000101099

Mail:[Re: Privacy Compliance Officer]D-3, HAMPTON BUSINESS PARK, CHANDIGARH ROAD, NEAR
BEST PRICE MARKET, LUDHIANA, LUDHIANA, PUNJAB, 141123

CONTACT INFORMATION

For questions about the Terms of Service:

Email: sales@mountgray.in

Website: https://mountgray.in

Phone: +91-7000101099

Address:
D-3, HAMPTON BUSINESS PARK, CHANDIGARH ROAD, NEAR
BEST PRICE MARKET, LUDHIANA, LUDHIANA, PUNJAB, 141123