Terms & Conditions

TERMS OF SERVICE

OVERVIEW

This Website is operated by Mount Gray ( Brand owned by Navyata Knits – Yakshit Anand ). Throughout the site, the terms “we”, “us” and “our” refer to Mount Gray. Mount Gray offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted on wordpress woo-commerce.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit viruses, worms, or any destructive code.

A breach or violation of any Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings are for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decisions.

Historical information is not current and is provided for reference only. We reserve the right to modify site content at any time but have no obligation to update it.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. These are subject to return or exchange only according to our Return Policy.

We make every effort to display product colors accurately but cannot guarantee monitor accuracy.

We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders. Restrictions may apply to orders placed under the same account, card, or address.

If an order is changed or canceled, we may notify you via email or phone.

You agree to provide accurate and current account and billing information and to promptly update details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or guarantees. Use of optional tools is entirely at your own risk.

Future features or services shall also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites. We are not responsible for examining or evaluating their content and assume no liability for third-party materials or services.

Please review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

You agree that we may use, edit, publish, and distribute any comments you submit without restriction.

We are under no obligation to maintain comments in confidence, compensate, or respond.

You agree your comments will not violate third-party rights or contain unlawful or malicious content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information may contain errors relating to descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and cancel orders at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for unlawful purposes, including but not limited to:

Violating laws

Infringing intellectual property

Harassment or discrimination

Uploading malicious code

Collecting personal data unlawfully

Circumventing security features

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service.

Products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Mount Gray, its owners, employees, affiliates, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Mount Gray, its affiliates, officers, directors, employees, and partners from any claims arising from your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us. We may terminate access without notice if you fail to comply with any Terms.

All obligations incurred prior to termination shall survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted constitute the entire agreement between you and us, superseding prior agreements or communications.

Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in Ludhiana, Punjab.

SECTION 19 – CONTACT INFORMATION

Address: