Terms & Conditions
Overview
This website is operated by Mount Gray, a brand owned and operated by Navyata Knits. Throughout the site, the terms “we”, “us”, and “our” refer to Mount Gray.
Mount Gray offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available on our website.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or have obtained consent from a parent or legal guardian to use this website.
You may not use our products for any illegal or unauthorized purpose or violate any applicable laws while using our services.
You must not transmit any viruses, malware, worms, or other destructive code.
Any breach of these Terms may result in immediate termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements.
Payment information is always encrypted during transmission through secure payment gateways.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this website is inaccurate, incomplete, or outdated.
The content on this website is provided for general information purposes only and should not be solely relied upon for making decisions.
We reserve the right to modify website content at any time without prior notice.
4. Modifications to Services and Prices
Product prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, or feature without prior notice.
We shall not be liable for any modification, price change, suspension, or discontinuation of services.
5. Products and Services
Certain products may be available exclusively online and may have limited quantities.
Products are subject to our Returns & Exchange Policy.
We make every effort to display product colors and images accurately; however, actual colors may vary depending on device settings and display screens.
We reserve the right to limit product sales by person, region, or jurisdiction and to discontinue any product at any time.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our sole discretion.
You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.
Failure to provide accurate information may result in delays, cancellation, or refusal of orders.
7. Third-Party Tools
We may provide access to third-party tools or services over which we have no control.
Such tools are provided on an "as is" and "as available" basis without warranties of any kind.
Your use of third-party tools is entirely at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, policies, or practices of any third-party websites and encourage users to review their respective policies before engaging in any transaction.
9. User Feedback and Submissions
If you submit comments, feedback, reviews, suggestions, or other content, you grant Mount Gray the right to use, reproduce, edit, publish, and distribute such content without restriction.
You agree that your submissions will not violate any third-party rights or contain unlawful, offensive, defamatory, or harmful material.
10. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
11. Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors and to update or cancel orders without prior notice.
12. Prohibited Uses
You may not use the website or its content:
-
For any unlawful purpose.
-
To violate any applicable laws or regulations.
-
To infringe upon intellectual property rights.
-
To upload malicious software or harmful code.
-
To collect or misuse personal information of others.
-
To interfere with website security or functionality.
Violation of these terms may result in immediate termination of access.
13. Disclaimer of Warranties and Limitation of Liability
All products, services, and website content are provided on an "as is" and "as available" basis.
We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, Mount Gray, Navyata Knits, its employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
14. Indemnification
You agree to indemnify, defend, and hold harmless Mount Gray, Navyata Knits, its directors, employees, affiliates, partners, and service providers from any claim, demand, liability, or expense arising from your breach of these Terms or violation of applicable laws.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
16. Termination
These Terms remain effective unless terminated by either you or us.
We reserve the right to terminate or suspend access to our website or services immediately without notice if you violate these Terms.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Returns & Exchange Policy, constitute the entire agreement between you and Mount Gray regarding the use of this website.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website or purchases made through this website shall be subject to the exclusive jurisdiction of the courts located in Ludhiana, Punjab, India.
19. Contact Information
Mount Gray
A Brand Owned and Operated by Navyata Knits
Email: sales@mountgray.in
Phone: +91-7000101099
Website: https://mountgray.in
Address:
D-3, Hampton Business Park,
Chandigarh Road, Near Best Price Market,
Ludhiana, Punjab – 141123, India
